Products: 1 - 8 of 8
Products Per Page
Product View Style
Coaching Skills
Here's your chance to dispel some common myths about coaching
Now you can provide the support your managers need to perform their role as coaches enthusiastically and effectively. This video is set in an organisation where managers are learning how to develop their people through coaching. We see how they get on and what they learn from their attempts. The vid... read more
DVD style course with completion certificate only
Feedback Techniques
Enable your managers to give (and receive) feedback, not just at appraisal time, but throughout the year.
One way to help people develop and grow is to use objective, non judgmental feedback. But like any other skill, it's one that your managers need to understand and then practise. With this learning video, you can show them how to use feedback on a daily basis, not just in formal appraisals or perform... read more
DVD style course with completion certificate only
Good Question
Help your people find out what they need to know
You'll be taking steps to avoid incorrect and incomplete information with this training video. It shows how to use effective questioning skills to improve understanding. So it has a wide range of applications from training sessions or formal interviews through to everyday team working and problem-so... read more
DVD style course with completion certificate only
Leadership Style
Different approaches to leadership - and choosing the appropriate style
Are your managers aware of the options available to them as leaders? Many are not - but you can help them by showing which leadership styles are appropriate for different situations. You can also get them to recognise their preferred style, and be aware of this on a daily basis. The video introduces... read more
DVD style course with completion certificate only
Reviewing Performance
Seven ways to turn reviews into a positive experience
Performance is often reviewed at annual appraisals - but this leaves a long gap in the meantime. Instead, regular reviews throughout the year are often a better way of promoting continuous development and improvement. With this video you can show how it's done. We use seven different illustrations s... read more
DVD style course with completion certificate only
Setting Objectives
Show your managers how to achieve continuous improvement
Use this video to highlight the importance of setting objectives. But setting them is only half the story - you need to make sure they're jointly agreed and will be challenging but achievable. This is an ideal resource for helping managers incorporate objective setting into their ongoing personal de... read more
DVD style course with completion certificate only
Skilful Appraisal
Imagine you could hear someone's thoughts during an appraisal. In this video you can.
Most appraisal training programmes concentrate on the mechanics of appraisals - who sits where, the location, the agenda and so on. But this video focuses exclusively on the most important aspect of all - the skills you need. You'll help participants learn about the effect they are having, using the... read more
DVD style course with completion certificate only
Skilful Selection
Do your managers have the skills to discover what they need to know from a candidate?
Most managers dread having to conduct an selection interview and lack the skills to frame the questions they must ask if they are to find out what they need to know. How do they discover what the candidate is capable of? How do they weigh up a candidate's attitude to work? How do they explore past p... read more
DVD style course with completion certificate only
